How to Reach Us

Email

[email protected]

We typically respond within one business day.

Office Address

Unit 14, The Green Business Centre
42 Maple Street
London EC1V 9BN

Office Hours

Monday to Friday: 8:30am - 5:30pm
Saturday: 9:00am - 1:00pm
Sunday: Closed

Finding Our Office

Our office is located in the Clerkenwell area of Central London, a short walk from Angel Underground station on the Northern line. Exit the station via Islington High Street and head south on Upper Street. Turn right onto City Road, then left onto Maple Street. The Green Business Centre is on your right, approximately a ten-minute walk from the station.

There is limited street parking available on Maple Street and surrounding roads. The nearest car park is Q-Park Clerkenwell, about five minutes away on foot.

Regional Coverage

While our main office is in London, we provide services across the United Kingdom. Regional hubs are located in:

  • Manchester
  • Birmingham
  • Edinburgh
  • Bristol
  • Leeds

Assessments in these areas can typically be scheduled within one week.

Company Information

Registered Name:
faint-yield Energy Solutions Ltd

Company Number:
12847563

VAT Number:
GB 384 7291 06

Registered Office:
Unit 14, The Green Business Centre, 42 Maple Street, London EC1V 9BN

Before You Get in Touch

To help us respond quickly, please include: the postcode of the property, whether you are the owner or tenant, the approximate age of the building, and a brief description of what you hope to achieve (lower bills, improved comfort, EPC compliance, etc.).

In most areas, we can schedule an assessment within one to two weeks. During peak periods in autumn and early winter, this may extend to three weeks. Urgent requests can sometimes be accommodated with advance notice.

Yes, we cover Scotland and Wales as well. Our Edinburgh hub serves the Scottish market, and we have assessors based in Cardiff who cover Wales. Northern Ireland is currently outside our service area, though we are exploring expansion.

Landlords and property managers with portfolios of three or more properties can contact our dedicated team at [email protected]. We offer coordinated scheduling, bulk pricing, and a single point of contact for ongoing work.

We aim to respond to all enquiries within one business day. Messages received outside of office hours will be addressed the next working day. If your matter is time-sensitive, please indicate this in your email subject line.

Partnerships and Trade Enquiries

We work with housing associations, property management companies, local authorities, and energy suppliers on large-scale efficiency programmes. If you represent an organisation interested in partnering with us, please email [email protected] with details of your project scope and timeline.

After You Contact Us

1

We Review Your Enquiry

A member of our team reads your message and determines which services are most relevant to your situation.

2

Initial Response

We reply with preliminary information, pricing for the recommended services, and available appointment slots.

3

Booking Confirmation

Once you choose a date, we send confirmation with details of what to expect during the visit.

4

Assessment Day

Our assessor visits your property at the scheduled time and conducts the evaluation.